If I could give 0 stars I would. I brought my van in to be checked over to see what was wrong. They quoted me with over $3,000 worth of repairs. I took it somewhere else and it was fixed for $1,100. They also charged me $200 for $60 worth of work. They told me it was going to be $200 to fix my AC so they said “authorize $200 on the paper when you turn your key into to the box” and thinking my AC was going to be fixed, I did it. They called later saying it was going to be more, and I said I’ll just come pick it up. They did an “evaluation” and charged me $200 even though it was clearly not supposed to be that much. I know this because he specifically told me that a diagnosis was going to be $60. They only charged me that amount because that’s what I authorized. So, jokes on me I guess. Front desk guy is SUPER unprofessional and disrespectful towards women as well. I would not recommend this place to anyone if you want honest people who aren’t going to overcharge you and rip you off. Also, in the response they gave my husband below, they said the AC was working after it left. Yeah, it worked for 2 hours and there was still a major shimmy in the steering so I’m not sure why they are once again lying and saying they “fixed” that. I had explained to them that we already knew what was wrong and it just needed to be fixed. They didn’t listen at all, they wasted my time, and they lied. In response to the response below: No, this was not a dishonest review. This is exactly what happened. If being immature is sharing the truth about what happened in that situation then I guess oh well. This was also not me trying to knock down your google rating. This was me trying to make other people aware of your business practices. Hopefully you’ve fixed them and this doesn’t happen to anyone else.
To those reading this, please refer to the review written by Justin Rutkowski previously which we responded to. This review is in reference to the same situation and we've already responded to it. This is a dishonest and immature attempt at driving down our google rating. We've done our best to clarify and resolve the situation.
- Legacy Auto-Tech