Grand Rapids Auto Repair

You never expect the unexpected. Just like you don't expect there to be someone there to help you if something does happen. After dropping my kid off at school on my "normal" morning routine I had a tire blowout while I had my 5 month old daughter with me. I coasted as far as I could and just made it to the corner right near Legacy Auto-Tech. Not knowing I had a blowout yet, I get out and look. Check for a spare, nothing. I ask who I now know as John," Hey, can I use your air hose?". He replied,"sure, pull right up.". He proceeded to try and put air in my tire. "Not holding air", he says. He then proceeded to jack the car up in the parking lot and asks me to check for a spare. I didn't have one. I didn't know what I was going to do from here. John walks away for a moment, comes back with a tire that is an exact for my car (God). Mind you, this is not a tire shop. He then says "hey man this should fit. We'll throw it on for you, no charge." The manager then comes out right before it starts to rain and says "come inside with your daughter, have some coffee we'll take care of you". After they were done they even parked my car under the car port to keep me and my daughter out of the rain. Great guys there. They didn't have to go out of their way and help, but they did. Thank you so much fellas, you have a new customer and friend in me and my family. Thank you, thank you, thank you for being a blessing and myself and my daughters super hero's this morning. 🙌🏽

You never expect the unexpected. Just like you don't expect there to be someone there to help you if something does happen. After dropping my kid off at school on my "normal" morning routine I had a tire blowout while I had my 5 month old daughter with me. I coasted as far as I could and just made it to the corner right near Legacy Auto-Tech. Not knowing I had a blowout yet, I get out and look. Check for a spare, nothing. I ask who I now know as John," Hey, can I use your air...

Friendly, honest,trustworthy. Completely trust the team with my truck.

The stay were all very informative and very respectful. I feel as a young car owner that I know what is going on with my car for the first time which feels great! They are very patient and very affordable. This is my go-to place for any car issues/information.

The team here is made up of the most honest, professional, and helpful individuals that I have had the pleasure of encountering. From the very start they are very attentive and accommodating, looking beyond any surface-level issues as they do inspection and repair. I have had a few vehicle issues over the years, and they have always been quick to help and get my vehicle back up-and-running in nearly no time. Their staff is friendly, dedicated, knowledgeable, and most importantly, honest. If you need work done, Legacy Auto-Tech will make it a worry-free experience.

I trust these guys. Friendly/knowledgeable staff and fair prices. Our vehicle is now in tip top shape thanks to them. Couldn't have asked for a better experience.

Great service! They diagnosed and fixed a tricky issue making sure that I was satisfied in the end.

Friendly, professional, HONEST!

They are always so helpful and friendly. Highly recommend!

Jacob, Andy and Mike, have provided me with excellent service, upfront and fair pricing. For honesty and professional service, there is no better.