You never expect the unexpected. Just like you don't expect there to be someone there to help you if something does happen. After dropping my kid off at school on my "normal" morning routine I had a tire blowout while I had my 5 month old daughter with me. I coasted as far as I could and just made it to the corner right near Legacy Auto-Tech. Not knowing I had a blowout yet, I get out and look. Check for a spare, nothing. I ask who I now know as John," Hey, can I use your air hose?". He replied,"sure, pull right up.". He proceeded to try and put air in my tire. "Not holding air", he says. He then proceeded to jack the car up in the parking lot and asks me to check for a spare. I didn't have one. I didn't know what I was going to do from here. John walks away for a moment, comes back with a tire that is an exact for my car (God). Mind you, this is not a tire shop. He then says "hey man this should fit. We'll throw it on for you, no charge." The manager then comes out right before it starts to rain and says "come inside with your daughter, have some coffee we'll take care of you". After they were done they even parked my car under the car port to keep me and my daughter out of the rain. Great guys there. They didn't have to go out of their way and help, but they did. Thank you so much fellas, you have a new customer and friend in me and my family. Thank you, thank you, thank you for being a blessing and myself and my daughters super hero's this morning. 🙌🏽
Vaughan, I'm the owner here at Legacy and I was out at the time you were here, but I'm so proud that my team mates were able to get you out of such a tough situation. I'm so proud of those guys for going the extra mile without being instructed to do so, and so thankful to have them as my team. I'm also so thankful that you took the time to give us the great feedback! It really made the guys here feel good. That's the stuff that keeps them going and working hard. Again, I can't thank you enough! Please let us know if we can help you in the future!!! We'd love to continue to gain your trust with your vehicle!
- Legacy Auto-Tech